Frequently Asked Questions | Global Adventures

Frequently Asked Questions


Congratulations on becoming a member with Global Adventures and welcome to one of the most powerful one-stop accommodation and vacation booking sites available on the internet today!!!

Feel free to contact us with any questions or if there's anything we can do for you as our valued client in the interim of that login information's arrival.

To help you get started navigating our site we've created this quick overview of what you'll find once logged in. Listed here in bold are our available "links" with a short description of each function made available to you when clicking on each:

Renew Membership — clicking here gives you a safe and easy way to renew your membership in one simple online transaction.

Update My Account — clicking here enables you to review and update the contact information we have on file for you. Don't forget to keep your EMAIL up to date with us; it's vital! This is the fastest way for you to receive all of our notifications keeping up to date on what's new. We'll also use this method to notify you when its time to renew your membership.

Like and Follow Us — click here to follow us on Facebook as it's the best way to keep you up to date with specials, travel insider news and member offerings.

Deposit My Weeks — clicking here allows you to upload any weeks that you've purchased. Depositing your weeks from ANY resort you own around the world; not only allows our exclusive member network to view that inventory (exactly as you will in "Member Listings") but also makes your weeks available to the general public. All bookings are made in a simple internet transaction. When a general public booking is processed you'll receive 2 to 3 times your maintenance fee. You'll definitely want to list every week you aren't using at ANY of your "home" resorts from around the world here. Here you can also remove any "Deposit" you've made; just in case something changes as we know can happen in life... Unlike most systems available on the market today this system allows you to remove any week you've "deposited" as long as that has not previously been reserved.

Select Condos — clicking here allows you to search the first of our real time databases of Condo weeks available at our "Usage Fees". This inventory can be searched by a single destination, Resort name or Resort code. This search will return all of the available weeks that meet the criteria of the area and date range selected.

Preferred Condos — clicking here allows you to search the second of our real time databases of Condo weeks available at our "Usage Fees". This inventory can be searched by destination and month. This search will return all of the available weeks that match the criteria of the area and date range selected.

Hotels — click here to book hotel rooms by the night. Fill in your search parameters and receive a list of every available room that meets your requested criteria.

Airfare + Hotel — clicking here you'll find the ability to build your own package deal; enter your parameters and let this powerful engine go to work creating the best package deals available.

Member listings — clicking here you'll find a list of weeks that other members have deposited. This is a revolving inventory list so make sure to check it often to see what's been uploaded. This is a fantastic way to travel to many new and exciting destinations by simply paying your fellow owners maintenance fee; a winning situation for everyone...

Airfare — clicking here you'll find our search engine for air travel; fill in your specific parameters or check out our destination specials. Make sure to pay close attention for our Web Fares offered on more than 30 airlines, including all major carriers. They're a great way to save money whenever you need a flight—even if it's at the last minute.

Cruises — clicking here you'll be able to search the major Cruises lines; fill in your specific parameters or search our popular Cruises destination specials. For tips and insider info on Cruises don't hesitate to contact our Travel Service Center directly.

Car Rental — clicking here you'll find the ability to search car rental rates in most any destination.

* With our site featuring different booking engines available 24 hours a day, most reservations can be made immediately without having to wait for confirmations. Some reservations made through our IATA affiliations must be made on a request basis and these typically take less than 48 hours to be attended. For any assistance please feel free to contact us during our normal business hours of Monday through Saturday from 8:00 am to 6:00 pm on the Mountain Time zone. Reach us toll free at 1.877.311.9652 or 1.805.277.1875 or via our email at info@globaladventures.info

Technical notes:

A. Some benefits contained on the website may take up to 48 hrs for the final activation process to be completed after the acceptance of the terms and conditions.
B. Your Login ID and password are CASE sensitive, to ensure a successful login make sure to enter the codes exactly as they appear when they arrive in your welcome email.
C. Our website supports most web browsers, however for the best view and functionality we recommend Microsoft Internet Explorer 5.0 or higher.
D. Some of the benefits within the website require "pop up" windows. If you use any antivirus, firewall, web browser toql bars or any security application, please remember to enable your "pop ups" function so as not to interfere with the sites ability to display your benefits correctly.

FREQUENTLY ASKED QUESTIONS

  • How do my access codes work?
    Your codes are your access key to our Agency Website. Once you've logged in you'll be searching our distribution network of travel providers at our special agency pricing. The Website is designed to provide you with detailed information on the lodgings and services available and will allow you to complete most of these transactions online 24 hours a day.
  • How long before I receive my access codes?
    The codes will arrive via email within 45 days of the payment in full of your access fee.
  • Are there any additional charges when reserving?
    The prices shown cover the lodging. Some resorts do have a mandatory all inclusive fee and some Caribbean locations have immigration taxes which in both cases would only be payable upon arrival at the resort.
  • Is there a cancellation policy?
    Cancelation policies vary but will be defined on each individual reservation that is made. We strongly recommend that VACATION INSURANCE is purchased for every reservation that is made as some are final. (Free quotes available through your member site)
  • Can someone else use my codes to book online?
    These are your personal codes so you are free to book for friends and family but it is not recommended to loan your personal codes to someone to book directly. Your codes would be compromised with you having no way to control what is being booked.
  • How far in advance may reservations be made?
    Reservations are always subject to availability and each location will vary on their guidelines but most hotels can be booked with as little as 24 hours advance notice; most condominiums will need a minimum of 7 days notice. Most of our client's reservations are booked 14 to 90 days in advance of their selected travel dates.
  • What documents will I need for check-in?
    You will need to provide a written copy of your confirmation, photo identification and a valid major credit card in your name.
  • Once I've made my reservation, will I receive a written confirmation from the hotel?
    No, your confirmation letter will come directly from the travel network provider that it was booked through.
  • Can I call on the telephone if I'm not able to find what I'm looking for online?
    Of course you can, we have our fully accredited IATA travel agency team available during normal business hours and we are happy to assist you with finding whatever you are looking for. In many cases our team members experience can locate additional inventory on this "request" basis that may not be able to be displayed in real time. It's always a good idea to give us a call.

Privacy Policy

Global Adventures (GA) respects the privacy of our customers who use our reservations system. When you book your reservation with us you are assured that it is private, safe, and secure.

When you become a client, the information you give us is used to:

You have the option of creating a personal profile, which allows you to make reservations without having to type in the same information each time.

We also use "cookies" (small pieces of information that are stored by your browser on your computer's hard drive) to speed the login process and to track usage of our web site (Most Web browsers automatically accept cookies. You can edit your browser options to block them, but doing so may prevent you from using some of the features available on our web site)

GA will never sell, rent, or give away your personal information to any unrelated company, organization, or individual.

When you purchase from GA, we provide information about you to the service provider, car rental agency, hotel, and/or other involved third party to ensure the successful fulfillment of your travel arrangements. Your personal information will never be revealed to any other party without your permission.

GA may disclose personal information if it is required to do so by law, court order, or government or law enforcement authority, or if it in good faith believes that disclosure is necessary or advisable (for example, without limitation, to protect the rights or properties of GA., or to identify, contact, or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities).

GA may from time to time solicit information from you for marketing purposes.

We may occasionally request information from you in connection with prize contests or on-line market research surveys. Your participation is always optional, and any personal information collected will not be shared in any way with any third party without your permission.

You may Opt Out of E-Mails.

We may send you e-mail messages about special promotions, new web site features, and other pertinent information. However, if you do not want to receive e-mail messages from us regarding products and services, please contact us, and we will remove you from our lists.

Other Web sites may have different policies.

Our web site contains links to other Web sites. If you click on one of these links, you are entering another Web site for which GA has no responsibility. You should read the privacy statements of all such sites since their policies may be materially different from our privacy policies.

Contact us if you have questions.

If you have questions about our privacy policies, do not hesitate to Contact Us. Any material changes in the way we use personal information will be described in future versions of this Privacy Statement.